Job overview
AAA ProSol is seeking a Sales and Customer Support Specialist to communicate with US-based clients. This role suits a confident English communicator who understands North American business culture and can deliver accurate, courteous, and productive customer interactions.
AAA ProSol is seeking a Sales and Customer Support Specialist to communicate with US-based clients. This role suits a confident English communicator who understands North American business culture and can deliver accurate, courteous, and productive customer interactions.
Responsibilities
- Engage North American customers by phone, email, and chat, communicating confidently and persuasively.
- Listen to customer needs, respond efficiently to inquiries, and provide clear, courteous solutions.
- Read and interpret English-language instructions accurately, asking clarifying questions when needed.
- Maintain a professional tone, reliable attendance, and thorough follow-through.
- Collaborate with the team and adapt communication to different customer personalities.
Work arrangement
This position is based in Karachi and is described as fully remote. A quiet workspace, reliable internet, and power backup are needed.
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