Respond to customer product and order queries.
Help customers place orders and verify order details.
Follow up on pending or incomplete orders.
Provide delivery and order-status updates.
Handle cancellations, returns, exchanges, and customer complaints.
Coordinate with the operations/courier team when required.
Keep customer and order information accurate and updated.
Escalate unusual or unresolved cases to management.
Help customers place orders and verify order details.
Follow up on pending or incomplete orders.
Provide delivery and order-status updates.
Handle cancellations, returns, exchanges, and customer complaints.
Coordinate with the operations/courier team when required.
Keep customer and order information accurate and updated.
Escalate unusual or unresolved cases to management.
Employment: Full-time, morning shift
Location: Karachi, Pakistan; on-site
Salary: PKR 35,000–40,000
Travel: Required
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