Confident spoken and written communication, with the ability to explain truck dispatch and freight services clearly.
Prospecting, lead qualification, follow-up, objection handling, and relationship-building skills.
Ability to understand customer shipping needs and relay accurate requirements to dispatch or operations colleagues.
Strong negotiation and customer-service judgment, with a professional approach to resolving questions.
Accurate record keeping and familiarity with spreadsheets, email, and customer relationship or sales tracking tools.
Good organization, time management, and persistence in meeting sales activity and performance goals.
Ability to collaborate with a team and provide useful feedback on customer needs and market conditions.
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