Haqeqat Consultancy, a computer networking services company serving customers in Pakistan, is seeking a Customer Support & Marketing Executive for its Islamabad office. This full-time, on-site role combines responsive customer service with organized marketing support.
The successful candidate will help customers understand the company’s services, maintain positive relationships, and represent the business professionally. The role requires clear communication, sound judgment, attention to detail, and a customer-focused approach in a busy office environment.
- Welcome customers and guide them courteously through available services.
- Understand customer requirements and provide accurate, timely information.
- Respond to inquiries through appropriate office communication channels and coordinate follow-ups.
- Build and maintain strong customer relationships through professional service.
- Support marketing activities, customer outreach, service promotion, and lead follow-up.
- Record customer information, inquiries, feedback, and follow-up actions accurately.
- Coordinate with internal teams to help resolve customer concerns and maintain service quality.
- Contribute to a professional, organized, and customer-friendly office environment.
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