The role demands excellent written and verbal communication skills in Urdu, with a preference for good English proficiency.
You ensure customer satisfaction by addressing complaints and objections effectively while maintaining a positive and trustworthy rapport. Your responsibilities also include tracking order statuses, explaining payment methods, and achieving daily and monthly sales targets.
As a team leader, you motivate the small team to uphold high standards of customer support and sales excellence, ensuring EToys maintains its reputation for quality service in the competitive e-commerce space.
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