Qubik International is hiring call centre agents for its Karachi team in Gulberg Block 17. This is an on-site night-shift opportunity for candidates who can communicate confidently in English and provide professional support to customers. Freshers are welcome, and structured training will be provided.
The role offers a fixed basic monthly salary with performance-based commission and opportunities for professional growth. Agents will represent the company in customer interactions and are expected to maintain a helpful, courteous, and results-oriented approach.
- Handle inbound and outbound customer interactions professionally.
- Understand customer needs, provide accurate information, and resolve routine concerns.
- Record customer details, interactions, and follow-up actions accurately.
- Meet assigned quality, productivity, attendance, and performance targets.
- Follow approved procedures, escalation guidelines, and service standards.
- Work collaboratively with supervisors and team members during the night shift.
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