Windows 11: Microsoft wants to regain user trust with a quality offensive

The report that Windows 11 reached the one billion user mark faster than its predecessor, Windows 10, has been somewhat lost in view of the current problems. The glitches in the January update are currently making the headlines.

Windows 11: Microsoft wants to address problems

After errors in AI integration (“microslop”), performance problems or aggressive marketing for new products, these are just the straw that breaks the camel’s back when it comes to user satisfaction. The expressions of dissatisfaction have recently become so loud that Microsoft has to take countermeasures.

As The Verge reports, citing insiders at the software company, Microsoft has specifically assigned Windows programmers to eliminate the most important errors in Windows 11 in the coming months. Performance issues should be addressed immediately.

Improving Windows for people

In general, Microsoft is putting its efforts for 2026 entirely at the service of optimizing Windows 11 – and wants to address the concerns and complaints of the community. Windows boss Pavan Davuluri told The Verge: “We need to improve Windows in a way that makes sense for people.”

Some of these improvements are intended to address fundamental problems, such as dark mode in Windows 11. Areas that Microsoft has neglected in recent years will also be modernized. The focus is probably also on the file explorer, which has drawn attention to itself with performance problems.

Updates as an additional source of errors

Another sore point for Windows users: Linux is said to be able to run Windows games better than Windows itself in many cases. Also annoying: Some of the updates that Microsoft actually wanted to use to iron out errors only made the problems worse. This was most recently seen in the January update, which, among other things, caused some PCs to no longer start.

But what annoys many people at least as much are the aggressive methods of forcing Windows 11 users to use Microsoft products such as Edge or Bing – even against the actual will of the users. The cloud storage Onedrive was also advertised with constant advertisements.

Microslop: Microsoft is squandering AI integration

Users’ trust in Microsoft and Windows 11 had previously been undermined by the high hardware requirements and the controversial recall function. The partly unsuccessful AI integration, which earned Microsoft the name “Microslop”, as well as the Copilot glut in every area of ​​the operating system is unlikely to help win users back.

Can the announced quality offensive stop Windows users from switching to alternatives such as Linux? Microsoft certainly seems to want to try. “Trust must first be earned – and we are committed to winning it back together with the Windows community,” said Windows boss Davuluri.